Delight your customers with effortless Field service

Deliver swift, seamless solutions that delight your customers with AI-assisted field service.

AI designed for Field service

Supercharge productivity with a 24/7 AI assistant that supports your team and tracks detailed performance. Native to our platform, our AI is purpose-built to optimize customer service, offering comprehensive solutions for every field service scenario.

Instant Knowledge Base Integration

Connect your knowledge base in minutes—not months. Empower your agents with real-time support, including conversation summaries, suggestions, tone refinement, and actionable next steps. Your customers receive high-quality answers instantly. Continuous AI-driven QA training ensures constant improvement.

Data Safety - Your data Your way

We prioritize your data security with flexible options. Choose between on-premise or cloud solutions, tailored to your unique business needs and compliance requirements.

Products

Serviti SmartServ Platform

Serviti SmartServ

SmartServ empowers field engineers with AI-driven support to troubleshoot issues and find resolutions faster. Leveraging advanced machine learning, it provides real-time guidance, suggests optimal solutions, and streamlines diagnostics, enabling engineers to resolve problems quickly and efficiently—boosting productivity and minimizing downtime.

Serviti Sapien Smart Trainer

Serviti Sapien-Smart Trainer

Serviti Sapien is an advanced, AI-powered training and support platform tailored for field service technicians. It offers real-time guidance, instant access to knowledge resources, and skill-building tools to elevate technician performance and improve service delivery quality.

Serviti ForeSight Predictive Maintenance

Serviti ForeSight

Serviti ForeSight is a state-of-the-art AI-driven predictive maintenance and asset management solution. By utilizing advanced machine learning and IoT data analytics, it enables organizations to anticipate equipment failures, optimize maintenance schedules, and extend asset lifespans—ultimately reducing operational costs.

About Serviti.ai

Serviti.ai is revolutionizing field service and predictive maintenance through artificial intelligence. Our platform combines cutting-edge AI technology with practical field service expertise to deliver solutions that transform how businesses manage their field operations.

Founded by industry experts, we're committed to making field service management more efficient, cost-effective, and customer-focused through innovative technology.

Interested? Connect with us

Get in touch to learn more about how Serviti.ai can transform your field service operations.

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